About Us
Discover the vision, mission, and universe behind Planet Hopper.
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The information center for Planet Hopper.
Learn about Planet Hopper, how we handle data, our policies, terms, and how to get help.
Discover the vision, mission, and universe behind Planet Hopper.
Learn how data supports your experience across Planet Hopper.
Understand how we collect, use, protect, and manage personal information.
Review the rules and agreements governing the use of Planet Hopper services.
Earn PHTV Points for watching, reading, sharing and participating — then redeem them for rewards and giveaways.
Get help with your account, PAYLOAD+, purchases, content, and other Planet Hopper services.
Entertainment beyond the ordinary.
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Planet Hopper began as a simple idea: entertainment should feel like an adventure, not a scroll. Today it's grown into a connected universe of channels, creators, and experiences built around that same idea.
Planet Hopper One: The final frontier for creators.
Its five-year mission: to discover remarkable talent, cultivate enduring content, and create a sustainable entertainment ecosystem where creators, audiences, and the platform grow together.
To expand a universe of indie films, animation, music, podcasts, original series, and exclusive merch.
To build intellectual property, foster creative collaboration, and establish a profitable balance between content value, audience engagement, bandwidth, technological resources, and platform growth.
To boldly go where no platform has gone before — launching the next generation of independent entertainment creatives.
Watch. Read. Share. Earn.
The PHTV Points System rewards members for watching, reading, sharing and participating across the Planet Hopper TV ecosystem. The more consistently you engage, the more opportunities you get to unlock rewards and enter eligible giveaways.
Content must meet its minimum watch, read or engagement requirement before points are awarded — replaying, refreshing or rapidly opening content won't repeatedly generate points. Approved clipping and community campaigns may offer additional opportunities.
A qualifying action must be completed each required day. Missing a day resets the streak unless an approved grace rule applies.
Watch. Read. Share. Support the creators you love. Earn PHTV Points along the way — and unlock more with Payload+.
More entertainment. More points. More possibilities.
Point limits, eligibility requirements, and individual reward or giveaway terms apply. Rewards are subject to availability.
Completing an eligible activity resets the inactivity counter — a balance can never fall below zero. Points must be earned through genuine human participation; bots, automated viewing, multiple accounts, fake shares and other manipulation are prohibited and may result in withheld or reversed points, or removal from the rewards program. Points have no cash value and can't be transferred, purchased, sold or traded unless PHTV introduces an approved feature for that.
How your data is collected, used, and protected.
Last Updated: 11/14/2028
PHTV and PARAVERSE Magazine collects data only for the purposes of making your experience at PHTV better:
Data collected: Username, email address, website URL (if entered), IP address, date and time of submission
Purpose: To display the comment and help with spam detection
Data shared with: Google Tag Manager, Google Analytics, ComScore Analytics, Query Click, Google Optimize
Data stored for: Indefinitely
Data collected: Email address, date and time of submission, whether you confirmed your subscription, whether you later unsubscribed
Purpose: To send the requested emails
Data shared with: Namecheap, our email service provider
Data stored for: Indefinitely
Data collected: Email address, username, password (encrypted — not visible to Planet Hopper TV)
Purpose: To allow you to log in to the website and view/modify your account information, such as orders placed and comments left
Data shared with: No third parties
Data stored for: Indefinitely
Data collected: Payment method details (processed and stored by our third-party payment processor, not on Planet Hopper TV's own servers), billing address, membership plan (Monthly or Annual), subscription status, renewal date, and billing history
Purpose: To process your membership payment, maintain your subscription, and verify your access to PAYLOAD+ exclusive content across Featured Audiocasts, New Music, High Voltage Live, Creator Academy, and the Vault
Data shared with: Our payment processor only, for the purpose of completing transactions
Data stored for: Duration of active membership, plus any period required to meet our tax, accounting, and legal recordkeeping obligations after cancellation
Data collected: Name, address, email address, phone number (if entered), item(s) ordered, date and time of order
Purpose: To process and send your order
Data shared with: No third parties
Data stored for: Indefinitely
Data collected: A cookie will be stored on your device to record whether you place an order on The Payload retail site you clicked through to via an affiliate link. Planet Hopper TV is not able to personally identify you via this data.
Purpose: To track if you place an order on the website you clicked through to and to track points for discounts at Planethopper.tv or Thepayloadla.com
Data shared with: The relevant affiliate network and retailer
Data stored for: Indefinitely. The time the cookie is stored for is variable, depending on the affiliate network and retailer, but is typically 30–90 days.
Data collected: Non-personally identifying information will be collected via cookies, such as specific pages visited and time spent on this website
Purpose: To understand how users find and interact with this website
Data shared with: Google
Data stored for: Indefinitely. Cookies stored for 26 months.
We will not re-sell your information to third parties for any reason. Ever! If you have an account on this site, have left comments or placed an order as a guest, or have subscribed to the newsletter, you can request to receive an exported file of the personal data PARAVERSE Magazine holds about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can contact us via email at PARAVERSE@planethopper.tv, or use our Customer Service contact form.
How we collect, use, and protect your information.
Last Updated: 11/14/2028
Planethopper.tv ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our video streaming service (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
When you create an account or use our Service, we may collect personal information that can be used to identify you, such as:
We automatically collect certain information when you use the Service, such as:
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are small files stored on your device that help us improve your user experience, remember your preferences, and understand how you interact with our Service.
We may use the information we collect to:
We do not sell your personal information. However, we may share your information in the following circumstances:
You may review, update, or delete your personal information by accessing your account settings. If you wish to delete your account entirely, please use our Customer Service contact form.
You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the Service may not function properly if cookies are disabled.
If you receive marketing emails from us, you can opt out by following the unsubscribe instructions in each email or by updating your preferences in your account settings.
Depending on your location, you may have the right to request access to or receive a copy of your personal data in a portable format.
We take the security of your information seriously and implement industry-standard measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our Service after updates signifies acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please use our Customer Service contact form.
The rules and agreements governing your use of the Service.
Last Updated: 11/14/2028
Welcome to Planet Hopper TV (the "Service" or "Platform"). By accessing or using our Service, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.
You must be at least 13 years of age to use the Service. If you are under 18, you may only use the Service under the supervision of a parent or legal guardian who agrees to these Terms.
To access certain features, you may be required to create an account. You agree to provide accurate, complete, and current information and to update this information as necessary. You are responsible for maintaining the security of your account and all activities that occur under it.
Your Content: By uploading or posting any content (e.g., videos, comments) on our Platform, you grant Planet Hopper TV a worldwide, non-exclusive, royalty-free, transferable license to use, display, and distribute your content in connection with the Service.
Service Content: All other content on the Service, including text, graphics, logos, and videos produced by Planet Hopper TV, is owned by us or our licensors and is protected by intellectual property laws.
You agree to use the Service only for lawful purposes and to follow these guidelines:
Certain features or content, including PAYLOAD+ membership, require a paid subscription. By subscribing, you agree to pay all applicable fees. Subscription fees are non-refundable except as required by law. We reserve the right to change our pricing at any time, but you will be notified in advance of any changes to subscription costs.
PAYLOAD+ is offered on a Monthly plan ($3.99/month) or an Annual plan ($39.99/year, billed once annually). New members receive a 7-day free trial; you will not be charged until the trial period ends. Your membership renews automatically at the then-current rate until you cancel.
You may cancel your PAYLOAD+ membership at any time from your account settings or by contacting Customer Service. Cancellation takes effect at the end of your current billing period, and you will retain access to PAYLOAD+ exclusive content, including Featured Audiocasts, New Music, Live Events, Creator Academy courses, and Vault downloads, through that date. No partial refunds are issued for unused time in a billing period.
We reserve the right to suspend or terminate your account and access to the Service if you violate these Terms or engage in behavior harmful to other users or the Platform. Termination may result in loss of access to content and features without refund.
The Service is provided "as is" and "as available." We do not make any warranties, express or implied, regarding the Service's operation, availability, or content. We do not guarantee the accuracy or reliability of any information or content on the Service.
To the maximum extent permitted by law, Planet Hopper TV and its affiliates will not be liable for any damages, direct or indirect, arising out of your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Planet Hopper TV and its affiliates from any claims, losses, liabilities, expenses, and damages, including attorneys' fees, arising out of your use of the Service or violation of these Terms.
We may update these Terms from time to time. We will notify you of changes by posting the new Terms on the Platform and updating the "Last Updated" date. Continued use of the Service after changes signifies acceptance of the updated Terms.
These Terms will be governed by and construed in accordance with the laws of the State of California. Any disputes arising under or in connection with these Terms shall be resolved exclusively by the courts located in Los Angeles County.
If you have any questions or concerns about these Terms, please use our Customer Service contact form.
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